Most families assume the important information is “somewhere.” A folder. A drive. A password manager. A safe. A filing cabinet. A shared document. But when someone dies suddenly or becomes incapacitated, “somewhere” is not a plan.

In this episode of Fiduciary Alchemy, Craig talks with Jeffrey Shavitz, Co-Founder of FamVault, about the gap between having documents and having a real family access process.

Jeffrey explains why the old paper folder problem has become a digital folder problem. Families may have estate documents, passwords, wills, safe codes, pet records, attorney contacts, vaccine records, social media accounts, financial details, and other critical information scattered across tools that no one else can reliably reach. FamVault’s work is built around making those details organized, findable, and accessible to the right people when the moment comes.

The conversation gets practical fast. Jeffrey shares the story of a cardiologist friend who died suddenly after seeming healthy and high-functioning, a reminder that success does not automatically mean readiness. He also tells the story of a family facing a wall safe after a death, with no one knowing the code. Craig connects it to his own experience of watching a family member try to hack into a password vault even though access had technically been provided.

The lesson is simple: storage is not the same as succession. Google Docs, Dropbox, password vaults, and shared folders can all fail if the next person does not know what exists, where to find it, or how to get in.

This is not just an ultra-wealthy family issue. Teachers, police officers, firefighters, veterans, business owners, retirees, and everyday families all leave behind complexity. The question is whether that complexity becomes manageable or whether it lands on grieving people as a scavenger hunt.

Jeffrey and Craig also push back on the idea that families need to fix everything at once. The better move is to start small, build a process, sit down with the people who will matter in a crisis, and make the right information findable before it is needed.

Want to learn more about Jeffrey Shavitz's work? Check out his website at http://www.famvault.com.

Connect with Jeffrey Shavitz on LinkedIn at https://www.linkedin.com/in/jeffshavitz/.

Think you'd be a great guest on the show? Apply at https://fiduciaryalchemy.com/podcast/apply/.

Learn more about Fiduciary Alchemy at https://fiduciaryalchemy.com/.