• Behind the Gates | A brand new podcast
    May 10 2026

    The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.

    Takeaways

    • Importance of authenticity in podcast conversations
    • Engaging the audience and encouraging participation

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Links

    https://www.linkedin.com/in/edchapmanclubindustryleader/

    https://www.linkedin.com/in/michael-herd-2686598b/

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    12 mins
  • Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness
    May 31 2026

    The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion.

    The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey.

    Takeaways

    • Authenticity
    • Competitiveness Leadership Attributes
    • Mentorship
    • Career Development

    Chapters

    • 00:00 Introduction to Tom Wallace
    • 07:10 Personal Reflections and Takeaways
    • 26:27 Influence of Father and Work-Life Balance
    • 31:54 Leadership and Mentorship
    • 45:31 Adaptability and Authenticity
    • 53:47 Leadership Attributes Across Generations

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

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    56 mins
  • Denny Corby | Hospitality is Magic
    May 24 2026

    Denny Corby shares his journey from a family business to a career in magic and entertainment, navigating the pandemic, reviving Private Club Radio, and embracing adaptability and resilience. He emphasises the importance of commitment, curiosity, and embracing imperfection, drawing from his experiences and lessons learned from his family's business.

    The conversation explores the art of adaptation, reading the room, and observing club culture. It delves into the impact of leadership on team dynamics, the importance of vibe and tribe, and the significance of hiring for culture fit. It also discusses behavioural issues in leadership, effective language and communication, and the parallels between leadership and magic.

    Takeaways

    • Adaptability and resilience are essential in navigating uncertainty and challenges.
    • Commitment, curiosity, and embracing imperfection are key to success in business and entertainment. Adaptation and observation are crucial in club culture and leadership.
    • Vibe attracts tribe - the importance of hiring for culture fit.

    Chapters

    • 00:00 Introduction and Sponsorship
    • 05:44 Reviving Private Club Radio
    • 11:39 Embracing Imperfection and Agility
    • 18:09 Authenticity and Adaptation
    • 23:24 Reading the Room
    • 29:30 Club Culture and Leadership Impact
    • 35:10 Behavioural Issues in Leadership
    • 42:24 Making It Happen

    Links

    Denny's LinkedIn https://www.linkedin.com/in/dennycorby/

    Private Club Radio

    https://www.privateclubradio.com

    Denny Corby

    https://www.dennycorby.com

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Show More Show Less
    43 mins
  • Jim Rohrstaff | Bag room to Boardroom
    May 17 2026

    The conversation delves into Jim Rohrstaff's passion for golf and his journey in creating a world-class experience in the golf industry. From his early golf experiences to his transition to Southern California, meeting industry leaders, and his philosophy of creating a great work environment, Jim shares insights on hiring the right people, balancing time, and taking his family on the journey. He also discusses the concept of hardware and software, servant mindset, and breaking through mental limits. The conversation delves into the power of risk assessment and the importance of trust in decision-making. It also explores the development of golf courses and the potential of emerging markets in the industry.

    Takeaways

    • Passion for Golf
    • Creating a World-Class Experience Risk assessment
    • Golf course development

    Chapters

    • 00:00 Introduction and Sponsorship
    • 07:05 Servant Mindset and Desire to Please
    • 13:38 Hardware and Software Concept
    • 19:29 Balancing Time and Managing Projects
    • 26:31 Breaking Through Mental Limits
    • 44:44 Golf Course Development and Emerging Markets

    Links

    Legacy Partners | Exclusive New Zealand Real EstateTe Arai Links

    This episode is brought to you by

    • Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.com
    • Club Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/
    • SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.au

    They’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too!

    Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

    Show More Show Less
    55 mins
  • #25: Kari Haug | Making golf courses more enjoyable for women and slower swing speed golfers
    Jan 12 2023

    Today I am speaking with Kari Haug, http://karihaug.com/. Kari is the owner and lead golf course architect at Kari Howg Planning & Design, Inc., a golf course architecture company that focuses on sustainable and eco-sensitive golf course design. Kari is a member of the European Institute of Golf Course Architects (EIGCA), and one of the very few female golf course architects in the world. She is committed to eco-sensitive and sustainable golf course design, and the improvement of course playability for women and seniors. A competitive amateur and former collegiate golfer, Kari is able to envision sound golf strategy from tee to green. Using CAD technology and other design rendering techniques, Kari is able to make drafted designs come to life for a memorable golf experience.


    I'm excited to have Kari join me for a discussion around her sustainability model and Playable Pathways, to see how we can make golf courses more enjoyable for female golfers, and slower swing speed golfers in general, to play which is a crucial part of engaging them and keeping them as active golfers.


    3 Things to think about while you listen

    1. Are the holes on your course friendly for the slower speed golfers while still providing a challenge to the high speed players?
    2. What are some simple changes you can make to tee locations to make certain holes easier?
    3. Is your entire greens or course committee made up of low handicap male golfers? How representative of your membership is this?


    This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

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    47 mins
  • #23: Monday Motivation 11 - Creating fair and unambiguous contracts
    Dec 12 2022

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Tim Neil, COO & Co-founder of Firstry Inc in South Korea. We discuss what advice his ten-year older self would give him now and what he has learned from a Masters in International Business Law when it comes to contracts; creating fairness with a long-term outlook and removing ambiguity.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

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    9 mins
  • #33: Grace Rokela | Passion in marketing
    Oct 18 2023

    Today I am excited to be joined by Grace Rokela, the Marketing Director for Te Arai Links in New Zealand. In this conversation we dive into new member inductions, newsletters, the purpose of dress codes, social media, and much more.


    Please enjoy this conversation.


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

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    34 mins
  • #15: Monday Motivation 7 - Return on Experience | Aligning your operations
    Nov 14 2022

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Etienne Haro, Hotel Manager of La Mamounia, shares his insights into what he calls "Return on Experience" (ROE) and aligning your operation; plus some common mistakes he sees and would look for as a consultant. If you're not familiar with the luxury hospitality world of hotels and F&B then you'll love this episode with Etienne and take a lot away from it. I highly recommend listening to my full conversation with him which was released last Thursday.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.

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    12 mins