Episodes

  • Dr. Diane Dye on Navigating Change Management

    Dr. Diane Dye on Navigating Change Management
    Apr 13 2026

    Dr. Diane Dye is the CEO of PeopleRisk Consulting, where she specializes in helping enterprise healthcare and tech leaders navigate the complexities of change management. With a unique background rooted in a family-run business, Diane brings a wealth of experience in aligning change strategies with organizational context.

    • [00:00] Introduction to Dr. Diane Dye and her background
    • [05:30] Growing up in a family business and early lessons learned
    • [12:15] The impact of turning down a major franchise opportunity
    • [20:00] The role of change management in organizational success
    • [28:45] Mitigating risks and turnover without a solid change strategy
    • [36:30] Selecting the right change management framework
    • [45:00] Live Q&A panel from Software Oasis event
    • [55:00] Closing thoughts and key takeaways

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    57 mins
  • Renee Hastings on Redefining Delegation for the AI Era

    Renee Hastings on Redefining Delegation for the AI Era
    Apr 10 2026

    Renee Hastings is the President and CEO of Executive Help Now, a virtual assistance service agency. With a strong foundation in executive support and operations consulting, Renee has successfully scaled her business to support leaders globally. Her unique background and journey reflect her commitment to excellence and strategic growth.

    • [00:00] Introduction to Renee Hastings and her unique background
    • [05:00] The journey to founding Executive Help Now
    • [12:00] Challenges faced during scaling and the lessons learned
    • [20:00] The role of AI in modern decision-making and delegation
    • [30:00] Live Q&A panel from Software Oasis AI event

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    1 hr and 12 mins
  • Mastering Pricing Strategy with Per Sjofors

    Mastering Pricing Strategy with Per Sjofors
    Apr 7 2026

    Per Sjofors, known as the 'Price Whisperer,' is a pricing strategist and author who helps companies leverage pricing psychology to drive growth and profitability. With a diverse background in leading companies across different cultures and industries, Per brings a wealth of experience to his consulting practice.

    ### Show Notes

    • [00:00] Introduction to Per Sjofors and his journey
    • [05:30] The challenge of leading as a first-time CEO in a foreign country
    • [12:00] Insights into the impact of a 1% price change on profitability
    • [20:30] Navigating corporate culture shocks and boardroom coups
    • [30:00] Understanding customer behavior and pricing psychology
    • [40:00] Live panel discussion at Software Oasis event

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    58 mins
  • Scaling With AI: Business for Purpose‑Driven Founders

    Scaling With AI: Business for Purpose‑Driven Founders
    Feb 23 2026
    In this episode, host Michael Bernzweig sits down with Terri Maxwell, CEO and president of Share On Purpose, to talk about how founders can scale with AI without losing their mission or their sanity. Terri introduces her Business Simple framework—covering product, people & resources, pricing & profits, process, and partnerships—and explains three growth “fulcrums” that create time, resource, and leadership bottlenecks. She shares practical tools like calculating the net profit of time, using energy‑impact charts, and training teams to “make moves” instead of staying in motion so AI wins can be funneled into demand generation and sustainable growth. Key Topics Why implementing AI feels harder than promised and how to navigate those challengesThe Business Simple framework: 5 Ps guiding product, people, pricing, processes, and partnershipsUsing the fulcrum and rock climbing analogies to find the smallest actionable stepsManaging the Groundhog Day loop of inefficiency caused by misaligned workflowsThe athlete's advantage: making intentional moves versus busy motionAligning cross-department workflows to foster collaboration over silosPractical steps for adopting hybrid subscription and usage-based pricing modelsReframing hiring strategies when building nearshore AI and engineering teamsBalancing governance and flexibility in enterprise workflows for innovation Timestamps 00:00 - Introducing Terry Maxwell and her purpose-driven business approach 01:02 - Terry’s journey from growth executive to purpose-based investor 02:07 - Challenges of implementing AI without creating loops of inefficiency 03:32 - How purpose influences Terry’s investment and company building decisions 04:33 - The impact of AI on business productivity and organizational change 06:28 - Practical strategies for narrowing AI focus to make scaling easier 08:14 - Key steps for founders to prioritize AI initiatives effectively 09:14 - The five P’s of Business Simple framework: product, people, pricing, processes, partnerships 11:13 - Using rock climbing metaphors to tackle business challenges step-by-step 13:30 - Managing demand and supply fulcrums for profitable growth 15:10 - The three core fulcrums: time, resources, and leadership 16:37 - Recognizing loops of inefficiency and Groundhog Day scenarios in business 19:03 - Calculating the net profit of time to optimize team productivity 20:33 - The athlete’s advantage: making deliberate moves instead of busy motion 23:08 - Implementing daily huddles and focused demand generation activities 25:30 - The importance of working on the supply side before scaling demand 27:30 - How the five Ps framework reveals friction points in AI adoption 28:36 - Adjusting pricing models in AI-centric SaaS businesses to control margins 31:40 - Reframing remote Latin American talent as a strategic asset 33:32 - Identifying workflow misalignments with mission and culture 36:44 - Embedding AI into product offerings based on customer value, not just technology 38:35 - Practical steps for transitioning to hybrid subscription plus usage pricing 40:48 - Strategies for mapping cross-department workflows to support collaboration 43:46 - Understanding Looping inefficiencies caused by AI and how to manage them 45:28 - Best onboarding practices for remote Latin American hires to accelerate integration 47:41 - Balancing governance and flexibility to foster innovation without chaos 49:42 - Closing thoughts: Simplify, focus on impact, and scale purposefully Ready to action this strategy?Connect with this expert now for a complimentary strategy consult or exclusive offer.https://summit.softwareoasis.com/activate-offers/(Claim Your Offer / Schedule Consultation)Apply to Present at our Live Events as an experthttps://experts.softwareoasis.com/expert-introductionsGet Your Networking Passhttps://experts.softwareoasis.com/executive-networking-passClaim your complimentary event pass and attend live:https://bootcamps.softwareoasis.com/https://summit.softwareoasis.com/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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    50 mins
  • AI Operating Models for Enterprise Leaders

    AI Operating Models for Enterprise Leaders
    Feb 14 2026

    Andrea Schnepf, founder of NEPF, joins host Michael Bernzweig to break down why most enterprise AI pilots fail and what the successful 5 percent do differently. She explains how tech-first, reactive decisions waste budget, stall adoption, and erode trust, then lays out three pillars for making AI a real business capability: clear purpose, leadership alignment, and a robust operating model. Andrea also shares examples from companies like Microsoft and Intuit, and walks through a practical three-phase roadmap—foundation, pilot-and-learn, and scale-and-embed—so executives can link AI to strategy, governance, and day-to-day work instead of scattered tools.

    Key Topics:

    • Why 95% of AI pilots fail — common pitfalls and missteps
    • The three critical pillars for AI success: Purpose, Leadership Alignment, Operating Model
    • How to design a scalable AI operating system within your organization
    • The importance of connecting AI strategy to business outcomes
    • Case studies: Microsoft’s shared vision approach and Intuit’s cross-functional AI councils
    • Roadmap for AI adoption: foundation, pilot, scale & embed
    • Managing organizational culture and avoiding technology-first traps
    • How to create authentic topic-Gap analyses to fill content voids with AI

    Timestamps:

    00:00 - Introduction: Why most AI pilots fail and how to avoid common mistakes
    02:30 - Andrea’s framework for building AI foundation centered on purpose and vision
    06:45 - Signs that organizations are approaching AI as a tech first, disconnected from strategy
    10:15 - The role of leadership alignment in AI success — shared narrative and trust-building
    14:00 - Critical components of an effective AI operating model — decision rights, governance, metrics
    19:30 - Examples of structured AI cultures at Microsoft and Justworks
    24:10 - Practical roadmap: from foundation to pilot, to scaling and embedding AI
    28:50 - Managing organizational change, culture, and talent in AI transformation
    34:20 - How to identify topic gaps using AI models to enhance content authority
    40:50 - Capacity-based pricing: managing demand and scarcity in consulting and tech services
    45:00 - Final thoughts: actionable steps to embed AI into your business DNA

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    49 mins
  • The Rise of the Chief AI Officer

    The Rise of the Chief AI Officer
    Jan 18 2026

    In this insightful episode hosted by Michael Bernzweig, Chris Daigle, founder of ChiefAIOfficer, explores the evolving role of AI in business, emphasizing the importance of a Chief AI Officer. He highlights the need for businesses to integrate AI into their operations, focusing on tasks rather than jobs, and the significance of creating an AI use policy. The conversation also touches on the cultural shift required to embrace AI and the potential risks of shadow usage without governance.

    Takeaways

    • AI is becoming essential for businesses by 2026.
    • A Chief AI Officer is crucial for AI integration.
    • Focus on tasks, not jobs, for AI implementation.
    • Create an AI use policy for safe AI usage.
    • Pilot projects should be low risk and high impact.
    • Shadow usage of AI can pose risks without governance.
    • AI can enhance productivity in knowledge work.
    • Cultural shift is needed to embrace AI fully.
    • AI should be integrated into daily business operations.
    • Governance is key to successful AI implementation.

    Sound bites

    • AI is table stakes by 2026.
    • Focus on tasks, not jobs.
    • Create an AI use policy.
    • Shadow usage poses risks.
    • AI enhances productivity.
    • Cultural shift needed for AI.
    • Integrate AI into daily operations.
    • Governance is key for AI.
    • Pilot projects are essential.
    • AI is a new business reflex.

    Chapters

    • Introduction to AI in Business
    • The Role of a Chief AI Officer
    • Focusing on Tasks for AI Implementation
    • Creating an AI Use Policy
    • Cultural Shifts and AI Adoption
    • Governance and Shadow Usage Risks

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    33 mins
  • The Journey to Brand Identity Mastery

    The Journey to Brand Identity Mastery
    Jan 18 2026

    In this engaging conversation hosted by Michael Bernzweig, Charlie Birch of Humaniz Collective shares her unconventional journey from Jungian psychology and dance performance to becoming a brand strategist. She discusses the importance of brand identity, emphasizing that it is not just about visual identity or marketing campaigns but the internal logic and architecture of a business. Charlie highlights the significance of adaptability, internal alignment, and the role of brand identity in decision-making and growth. She also shares personal stories and insights on overcoming challenges and the importance of maintaining operational integrity and brand trust.

    Takeaways

    • Brand identity is the internal logic of a business.
    • Adaptability is crucial for business success.
    • Internal alignment predicts sustainable growth.
    • Brand identity is not just visual identity.
    • Operational integrity maintains brand trust.
    • Entrepreneurship requires overcoming challenges.
    • Personal stories can inspire and teach.
    • Brand identity aids in decision-making.
    • Maintaining humanity in business is vital.
    • Strategic partnerships enhance business growth.

    Sound bites

    • Brand identity is the logic of your business.
    • Adaptability is the most important life skill.
    • Internal alignment predicts sustainable growth.
    • Brand identity is not your visual identity.
    • Operational integrity maintains brand trust.
    • Entrepreneurship is about overcoming challenges.
    • Personal stories inspire and teach.
    • Brand identity aids decision-making.
    • Maintaining humanity is vital in business.
    • Strategic partnerships enhance growth.

    Chapters

    • Introduction to Charlie Birch's Journey
    • Understanding Brand Identity
    • The Importance of Adaptability
    • Personal Stories and Insights
    • Maintaining Operational Integrity
    • The Role of Strategic Partnerships

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    41 mins
  • Data Storytelling and Visualization

    Data Storytelling and Visualization
    Jan 18 2026

    In this episode, Michael Bernzweig hosts Bill Shander, an information designer and founder of Beehive Media, who discusses the importance of understanding stakeholder needs beyond their initial requests. Bill introduces the concept of 'stakeholder whispering,' a method to uncover true needs using behavioral science and the Socratic method. He shares his journey from journalism to data visualization and emphasizes the significance of focusing on user experience over features. The conversation highlights the role of fast and slow thinking in decision-making and the value of asking the right questions to guide stakeholders to better solutions.

    Takeaways

    • Stakeholder whispering helps uncover true needs beyond initial requests.
    • Understanding user experience is more important than focusing on features.
    • Fast thinking often leads to automated, less effective solutions.
    • The Socratic method involves asking questions to guide stakeholders to insights.
    • Bill Shander's career evolved from journalism to data visualization.
    • Asking the right questions can lead to better decision-making.
    • User experience should be prioritized over feature lists.
    • Stakeholder whispering is applicable across various industries.
    • Effective communication involves understanding subconscious biases.
    • Bill Shander emphasizes the importance of teaching data storytelling.

    Sound bites

    • Stakeholder whispering uncovers true needs.
    • User experience trumps feature lists.
    • Fast thinking leads to automated solutions.
    • Socratic method guides stakeholders to insights.
    • Bill Shander's journey from journalism to data.
    • Right questions lead to better decisions.
    • Prioritize user experience over features.
    • Stakeholder whispering applies to all industries.
    • Understand subconscious biases in communication.
    • Teach data storytelling effectively.

    Chapters

    • Introduction to Stakeholder Whispering
    • Bill Shander's Career Journey
    • Understanding User Experience
    • Fast and Slow Thinking
    • The Socratic Method in Consulting
    • Teaching Data Storytelling

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    50 mins