Normalization of Deviation: When Shortcuts Become Risk

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Normalization of Deviation: When Shortcuts Become Risk

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In this episode of Portside Safety by Baldwin Safety Chat, Anne-Marie Sollazzo, Todd Thomas, and Ryan Smith discuss the normalization of deviation and how everyday shortcuts can quietly become accepted practice across an operation.

The conversation explores why deviations often start with good intentions, how operational pressure and tribal knowledge can move teams away from written procedures, and why a successful outcome does not always mean a safe process. The team also shares practical ways to identify drift, encourage fresh-eyes reviews, support open reporting, and close the feedback loop through a strong SMS.

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