The cost of poor quality is rarely fully visible.
Scrap, rework, complaints – these are measured. But many of the most significant losses remain hidden in inefficiencies, delays, and lost opportunities.

In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott uncover what cost of poor quality really means in practice and why it is often underestimated in automotive organisations.

From the customer’s perspective, poor quality translates directly into risk. Delays, inconsistent performance, and recurring issues reduce confidence and can quickly impact long-term business relationships.

This episode is not about tracking more metrics.
It’s about understanding the true cost of poor quality and using that insight to drive meaningful improvement.

If this episode resonates with you, don’t stop here.

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episode summaries and key takeaways,
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If your organization wants to better understand and reduce the real cost of poor quality, QualityWise® helps companies turn compliance into value through training, consulting, audits, and practical implementation support.

💼 Book your free consultation:
https://www.qualitywise.pl/en

Produced by "We See Sound"

VDA 6.3 is one of the most recognised processesaudits in automotive.It is structured, detailed, and widely required – yet many s

In this episode of Specifically About Quality,Agata Lewkowska Ph.D. and Christopher Scott explain what makes VDA 6.3truly challenging, and how s

From the customer’s perspective, weak process auditing means hidden risks remain undetected. A process may look compliant on the surface, but without deep understanding and critical questioning, systemicweaknesses can still reach the customer.

They share practical examples from automotiveaudits where sol. You’ll also hear how experienced auditors use VDA 6.3 to identifyweak points early and drive meaningful improvement.

This episode is not about passing an audit.
It’s about understanding yourprocess deeply enough to prove it is capable, controlled, and reliable.

If this episode resonates with you, don’t stophere.

👉 Subscribe to the QualityWise®newsletter to receive:
episode summaries and keytakeaways, practical checklists andtemplates, early access to webinars,trainings, and free materials.

📩 Subscribe to the podcast newsletter& get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/

If your organisation wants to strengthen itsapproach to VDA 6.3 and prepare for audits with confidence, QualityWise® helps companies turn compliance into value through training, consulting, audits, and practical implementation support.

💼 Book your free consultation: https://www.qualitywise.pl/en

Produced by "We see Sound"

Why Quality Cannot Treat It as “Someone Else’s Job”?

Product regulatory compliance is often seen as a separate function.
Legal, engineering, or homologation teams take ownership – while quality assumes it is “handled somewhere else.”

In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explain why this mindset creates serious risk and why quality must play an active role in ensuring compliance.

From the customer’s perspective, weak alignment between regulatory requirements and quality management leads to dangerous gaps. Products may meet internal specifications but still fail to comply with legal requirements, resulting in recalls, penalties, and loss of trust.

They share practical examples from automotive environments where missing or misunderstood regulatory requirements led to late discoveries, customer escalations, and significant business impact. You’ll also hear how mature organisations integrate regulatory thinking into APQP, risk assessment, and change management to ensure compliance is built into the process – not checked at the end.

This episode is not about assigning responsibility to another department.
It’s about ensuring that regulatory compliance is embedded into your quality system and daily decisions.

If this episode resonates with you, don’t stop here.

👉 Subscribe to the QualityWise® newsletter to receive:
episode summaries and key takeaways,
practical checklists and templates,
early access to webinars, trainings, and free materials.

📩 Subscribe to the podcast newsletter & get free downloads:
https://www.qualitywise.pl/en/podcast-specifically-about-quality/

If your organization wants to strengthen the integration of regulatory requirements into its quality management system, QualityWise® helps companies turn compliance into value through training, consulting, audits, and practical implementation support.

💼 Book your free consultation:
https://www.qualitywise.pl/en

Produced by "We See Sound"