Showing titles in Conflict Resolution & Mediation

Do you face gender bias, imposter syndrome, or the pressure of balancing career and personal life? You’re not alone. Many women encounter these challenges on their leadership path. But it doesn’t have to stay that way. Imagine leading with confidence and authenticity, on your terms. The Art of Leadership for Women is a practical guide to help you overcome barriers, harness your strengths, and lead with clarity and purpose.

Bestselling business and leadership author John Maxwell shows how the key distinction between high achievers and ordinary individuals lies in their mindset toward adversity—and their ability to respond with resilience. Leaders are drowning in problems instead of developing problem solvers...

Al adoptar una mentalidad que prioriza a los demás—transformando cada "¡Aquí estoy!" en un sincero "¡Ah, ahí estás!"—puedes iluminar cualquier habitación y crear conexiones profundas y significativas. El líder carismático revela la hoja de ruta de John Maxwell para un liderazgo más...

On average, each of us makes more than 10,000 decisions a day. Today and every day. Most slip past unnoticed. Some we recognize as pivotal in the moment; others reveal their significance only with time. Which is which we may never know. Yet one truth remains: every decision matters. Each carries the power to influence health, happiness, or success. Together, the sum of our choices determines the course of a life.

Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.

Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.

It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; and sat on the stand across from some third-rate Perry Mason or tried to be one yourself.

Emotion, more than anything else, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings, can en danger a group's dynamic. But positive emotions have the power to transform it into a high-performance engine, where everyone operates at their peak. Their minds sharpen. They find creative solutions. They get great results.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

Discover the blueprint behind high-performing construction companies. This comprehensive guide isn’t theory. It’s 55 years of hard-earned, boots-on-the-ground experience distilled into practical steps you can implement today. Whether you’re chasing tighter margins, better crews, or smoother jobsites, this book shows you how to build the operational backbone your business needs to grow; without chaos.

Unarmed: De-escalation Techniques to Cultivate Courage, Compassion, and Connection is a skillfully crafted guide that offers education, inspiration, and practical strategies for fostering meaningful human connections. This book is more than a mere instructional manual; it is a journey into the heart of empathy, courage, and empowerment. Through the lens of his extensive experience in law enforcement and mental health advocacy, the author reveals the art of de-escalation, providing listeners with the tools and insights necessary to navigate complex interpersonal dynamics.

Owning Your IT is your own, personal guide to breaking free from the habits and behaviors that are holding you back. We all have an "IT"—those habits that seem to have more control over us than we do over them. In Owning Your IT, you'll learn how to identify yours and manage them better.

Navigate office politics with confidence in How to Deal with Office Snakes Without Killing Them by Kevin J. LaRue. This concise, action-packed guide shows you how to outsmart manipulative coworkers—those “snakes” who spread rumors, steal credit, or dump work on others—without losing your cool or hurting your career. Perfect for professionals at any stage, it delivers practical, no-fluff strategies to thrive in toxic workplaces and emerge stronger.

Arguments don’t have to wreck the night–or the relationship. They just need a translator. The 5 Conflict Languages reveals five distinct “fight dialects” most couples use and gives you one lightning-quick phrase plus a micro-action to calm each one in under two minutes.

Stand in your truth and transform your family business legacy! Navigating the intricate dance of running a family business while maintaining strong relationships with your loved ones can seem like an enigma, especially when cultural expectations and generational differences come into play. So, how do you manage your professional responsibilities while earning the love and respect of your family? Is it possible to take charge of your business and feel confident and in control, all while maintaining a great relationship with your relatives?

How To Be The Best (In Business) by Donald V. Almeida is not just any business book. Drawing from his impressive journey up to Global Vice Chairman of PwC, Almeida offers a unique blend of personal memoir and practical self-help. Through engaging stories from his own career, he breaks down complex business concepts into understandable, actionable advice. This book is designed for anyone in the business world, from newcomers looking for direction to seasoned professionals seeking to refine their skills. Almeida's narrative is inviting, making his profound insights accessible to all.

Gefühle durchschauen und Kontrolle erlangen: Erfolgreiche Denkstrategien für Alltagsleben und Business vom Bestseller-Autor und Business-Coach Bernhard Moestl: Anhand von sieben Schritten weist Bernhard Moestl in seinem Erfolgsbuch "Denken wie ein Shaolin" all jenen einen Weg zu emotionaler Selbstbestimmung, die gern Kontrolle über ihr Leben hätten, die Gefühle wie Angst oder Frust aus ihrem Alltag verbannen möchten und darüber hinaus emotionale Manipulationen erkennen und angemessen reagieren wollen.

You have a vision for success and impact, and you know exactly how to get there. You have a track record that speaks for itself and you are an inspiration to friends and family. Just the way you have been a change agent for others, it’s time to be an agent for your own change. You don’t have to live a life void of fun, good health, and restful sleep. It doesn’t have to be so hard. It’s time to take charge of your transformation.

The Asshole Whisperer book for managers contains true stories and tips to deal with crappy leaders and jerks at work. You will learn how to use corporate values to hold people at work accountable for their conduct, how to give feedback about attitudes or behavior, and how to quickly assess and utilize personality traits (extrovert, introvert, ambivert) to your mutual benefit. Why? So, you can meet your goals and deadlines and to put it simply, get shit done. Assholes are part of our lives.

Nel corso della mia carriera mi sono confrontato con migliaia di imprenditori, ne ho affiancati centinaia e visto una miriade di aziende sfasciarsi per problematiche al vertice, per mancanza di comunicazione tra soci, per stupidi diverbi tra i titolari. Nella maggior parte dei casi erano aziende sane, con una buona idea di business, che offrivano prodotti o servizi di tutto rispetto. Eppure la mancanza di affiatamento e armonia tra dirigenti aveva portato delle spaccature insanabili all’interno di queste imprese.