Showing titles in Conflict Resolution & Mediation
-
-
How to Build and Maintain Trust in the Workplace
- By: Rachel Campagna, The Great Courses
- Narrated by: Rachel Campagna
- Length: 2 hrs and 47 mins
- Original Recording
-
Overall0
-
Performance0
-
Story0
In the six lectures of How to Build and Maintain Trust in the Workplace, leadership coach Rachel Campagna will help you understand the importance of trust and how it works from a professional perspective. As you get a clearer picture of what trust entails and how it contributes to workplace success, you’ll also gain a greater appreciation for the importance of communication, consistency, and competence—the three Cs every effective team needs.
-
How to Build and Maintain Trust in the Workplace
- Narrated by: Rachel Campagna
- Length: 2 hrs and 47 mins
- Release date: 29-01-26
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.90 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Ask For More
- 10 Questions to Negotiate Anything
- By: Alexandra Carter
- Narrated by: Alexandra Carter
- Length: 8 hrs and 27 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
An instant Wall Street Journal bestseller and “a joy to read” (Douglas Stone and Sheila Heen, authors of Difficult Conversations), Ask for More shows that by asking better questions, you get better answers—and better results from any negotiation. Negotiation is not a zero-sum game. It’s...
-
Ask For More
- 10 Questions to Negotiate Anything
- Narrated by: Alexandra Carter
- Length: 8 hrs and 27 mins
- Release date: 05-05-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£13.49 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
La Théorie Let Them
- Arrêtez de vouloir contrôler l'incontrôlable
- By: Mel Robbins, Danielle Lafarge - traducteur
- Narrated by: Micky Sebastian
- Length: 8 hrs and 28 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Arrêtez de vouloir contrôler l’incontrôlable, laissez donc faire ! Deux mots simples vont changer votre vie ! Vous avez du mal à atteindre vos objectifs ou à être plus heureux ? Le problème ne vient pas de vous. Le problème, c’est le pouvoir que vous donnez aux autres. Dans ce livre, vous apprendrez comment deux mots – Let Them (laissez-les) – peuvent vous délivrer de l’opinion et du jugement d’autrui. Vous serez alors libéré du besoin épuisant de vouloir tout contrôler autour de vous.
-
La Théorie Let Them
- Arrêtez de vouloir contrôler l'incontrôlable
- Narrated by: Micky Sebastian
- Length: 8 hrs and 28 mins
- Release date: 05-05-25
- Language: French
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£13.36 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Leading the Unleadable Second Edition
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 7 hrs and 22 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
SOUNDVIEW BUSINESS BOOK OF THE YEAR Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with...
-
Leading the Unleadable Second Edition
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 7 hrs and 22 mins
- Release date: 30-09-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.76 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Charismatic Leader
- 21 Skills to Connect with People
- By: John C. Maxwell
- Narrated by: John C. Maxwell
- Length: 2 hrs and 49 mins
- Unabridged
-
Overall2
-
Performance1
-
Story1
Experience the Power of Charismatic Leadership—Narrated by author John C. Maxwell! Is charisma essential for every leader? Absolutely. At its core, leadership is influence—nothing more, nothing less. And to influence others effectively, you must connect with them. In The Charismatic Leader...
-
The Charismatic Leader
- 21 Skills to Connect with People
- Narrated by: John C. Maxwell
- Length: 2 hrs and 49 mins
- Release date: 18-03-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.05 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- By: Clayborne Carson, Kris Shepard, Peter Holloran
- Narrated by: Keith David, Jay Gregory, Martin Luther King Jr., and others
- Length: 15 hrs and 24 mins
- Unabridged
-
Overall13
-
Performance12
-
Story12
For the first time ever, twenty-four original recordings of Dr. Martin Luther King, Jr., from his iconic "I Have A Dream" speech to his stirring sermon "A Knock At Midnight," are collected together in this treasured box set. His landmark speeches that echoed around the world and the more...
-
-
A Joy To Experience A Revelation
- By Mikey on 08-01-14
-
Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- Narrated by: Keith David, Jay Gregory, Martin Luther King Jr., Clayborne Carson
- Length: 15 hrs and 24 mins
- Release date: 22-12-09
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£21.76 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- By: Gerard Shaw
- Narrated by: Pacho
- Length: 17 hrs and 11 mins
- Unabridged
-
Overall42
-
Performance42
-
Story42
Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Podemos pasar toda nuestra vida preparándonos para ser ganadores, trabajando duro para alcanzar el éxito en nuestra vida personal, laboral y en nuestras relaciones pero, a menudo la ansiedad, el miedo y el auto sabotaje se interponen en nuestro camino. ¡Tenemos buenas noticias! Hay formas poderosas de combatir esto y todo lo que se interponga en el camino hacia tus objetivos.
-
Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Narrated by: Pacho
- Length: 17 hrs and 11 mins
- Release date: 19-09-20
- Language: Spanish
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£19.69 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
How to Get Along with Anyone
- The Playbook for Predicting and Preventing Conflict at Work and at Home
- By: John Eliot, Jim Guinn
- Narrated by: John Eliot
- Length: 9 hrs
- Unabridged
-
Overall0
-
Performance0
-
Story0
Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...
-
How to Get Along with Anyone
- The Playbook for Predicting and Preventing Conflict at Work and at Home
- Narrated by: John Eliot
- Length: 9 hrs
- Release date: 18-02-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£14.03 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Stoic at Work
- Ancient Wisdom to Make Your Job a Bit Less Annoying
- By: Annie Lawson
- Narrated by: Kate Arnott
- Length: 4 hrs and 13 mins
- Unabridged
-
Overall1
-
Performance0
-
Story0
Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.
-
Stoic at Work
- Ancient Wisdom to Make Your Job a Bit Less Annoying
- Narrated by: Kate Arnott
- Length: 4 hrs and 13 mins
- Release date: 01-02-24
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.34 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Soul Leadership
- Rebound from Crisis, Grow in Resilience, Live from Wholeness
- By: Dr. Steve Robinson
- Narrated by: Dr. Steve Robinson
- Length: 5 hrs and 49 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Unlock the power of healing and resilience—Soul Leadership equips leaders to transform trauma into strength, creating healthier organizations and communities through practical strategies rooted in science and spiritual wisdom.
-
Soul Leadership
- Rebound from Crisis, Grow in Resilience, Live from Wholeness
- Narrated by: Dr. Steve Robinson
- Length: 5 hrs and 49 mins
- Release date: 24-03-26
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£13.93 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Prepared Leader
- Emerge from Any Crisis More Resilient Than Before
- By: Erika H. James, Lynn Perry Wooten
- Narrated by: Julienne Irons
- Length: 4 hrs and 9 mins
- Unabridged
-
Overall4
-
Performance3
-
Story3
In no other time in recent history have leaders in every industry and on every continent grappled with so many changes that have independently and simultaneously undermined their ability to lead. The Prepared Leader encapsulates more than two decades of the authors' research to convey how it has positioned them to navigate through the distinct challenges of today and tomorrow. Their insights have implications for every leader in every industry and every worker at every level.
-
The Prepared Leader
- Emerge from Any Crisis More Resilient Than Before
- Narrated by: Julienne Irons
- Length: 4 hrs and 9 mins
- Release date: 27-09-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.26 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- By: Robert Bordone, Joel Salinas
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
AN INSTANT USA TODAY BESTSELLER Conflict management expert Robert C. Bordone and leading behavioral neurologist Joel Salinas, M.D., join forces to introduce conflict resilience: the radical science of standing strong in the face of conflict and breaking the bad habits that sabotage our politics...
-
Conflict Resilience
- Negotiating Disagreement Without Giving Up or Giving In
- Narrated by: Chris Brinkley
- Length: 13 hrs and 14 mins
- Release date: 18-03-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.92 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
How to Influence People
- Make a Difference in Your World
- By: John C. Maxwell, Jim Dornan
- Narrated by: Van Tracy
- Length: 4 hrs and 59 mins
- Unabridged
-
Overall21
-
Performance19
-
Story19
Leadership guru John C. Maxwell and his friend Jim Dornan share their straightforward, effective way for making an impact on the world: make an impact on individual people. How? Through influence. How to Influence People will empower you on your journey to becoming a potent and positive...
-
How to Influence People
- Make a Difference in Your World
- Narrated by: Van Tracy
- Length: 4 hrs and 59 mins
- Release date: 03-04-13
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£9.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- By: Brené Mindful
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.
-
Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Release date: 01-04-21
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.62 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
How to Deal with Horrible Bosses Without Killing Them
- A Quick Guide to Coping with Your Difficult Boss
- By: Jeff Coker
- Narrated by: Richard Di Britannia
- Length: 33 mins
- Unabridged
-
Overall2
-
Performance2
-
Story2
Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.
-
How to Deal with Horrible Bosses Without Killing Them
- A Quick Guide to Coping with Your Difficult Boss
- Narrated by: Richard Di Britannia
- Length: 33 mins
- Release date: 12-06-15
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£5.57 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
-
Overall1
-
Performance0
-
Story0
101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...
-
101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 11-02-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.92 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Cultural Intelligence
- Surviving and Thriving in the Global Village
- By: David C. Thomas, Kerr C. Inkson
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Unabridged
-
Overall6
-
Performance4
-
Story4
Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.
-
Cultural Intelligence
- Surviving and Thriving in the Global Village
- Narrated by: Dave Clark
- Length: 5 hrs and 29 mins
- Release date: 08-02-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.20 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Die with a Smile: Spiritual Laws of Success
- The Uncensored Guide to Practicing Spirituality without Religion: Transcending the Ego, Finding Inner Peace
- By: Mark Lore
- Narrated by: Roberto Scarlato
- Length: 3 hrs and 27 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
We are eternal and live on after this life. There is one outcome when we leave this life, and that is love. Whether we believe it or not is completely irrelevant. All the science about death proves this. We are all taught that if we just win all the battles, win the arguments and conflicts, we will find happiness. What we have to find out for ourselves is that the only way to find happiness is to stop fighting all the battles. This is the only solution that is complete and final.
-
Die with a Smile: Spiritual Laws of Success
- The Uncensored Guide to Practicing Spirituality without Religion: Transcending the Ego, Finding Inner Peace
- Narrated by: Roberto Scarlato
- Length: 3 hrs and 27 mins
- Release date: 29-05-24
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£8.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
-
Overall4
-
Performance4
-
Story4
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
-
-
Many ways to get your message across
- By Amazon Customer on 01-05-25
-
The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 26-10-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.26 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
How to Talk to Anyone
- An Introspective Guide to Mastering Communication Skills & Improving Social Skills in the Age of the Global Pandemic
- By: O'Rama Antoine-Renaud
- Narrated by: Garrett Kiesel
- Length: 3 hrs and 36 mins
- Unabridged
-
Overall23
-
Performance23
-
Story23
How to Talk to Anyone is an introspective guide to mastering communication skills and improving social skills in the age of the global pandemic. This book will help you understand the reason why you struggle with interpersonal relationships and insecurities, providing you with proven methods and techniques that will help you overcome these issues.
-
-
A Valuable Resource
- By Yvonne Cash on 27-07-24
-
How to Talk to Anyone
- An Introspective Guide to Mastering Communication Skills & Improving Social Skills in the Age of the Global Pandemic
- Narrated by: Garrett Kiesel
- Length: 3 hrs and 36 mins
- Release date: 22-06-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.80 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-