Showing titles in Workplace & Organisational Behavior
-
-
The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- By: BreAnne O. Reeves, Robert Spector
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.
Preview -
The Nordstrom Way to Customer Experience Excellence (3rd Edition)
- Creating a Values-Driven Service Culture
- Narrated by: Steve Menasche
- Length: 5 hrs and 55 mins
- Release date: 26-11-24
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.44 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Velocity
- Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance - A Business Novel
- By: Dee Jacob, Suzan Bergland, Jeff Cox
- Narrated by: Linda Weber
- Length: 6 hrs and 4 mins
- Abridged
-
Overall2
-
Performance2
-
Story2
Millions of readers remember The Goal, the landmark business novel that sets forth by way of story the essential principles of Eliyahu Goldratt's innovative methods of production. Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative writer who co-authored The Goal, comes VELOCITY...
Preview -
Velocity
- Combining Lean, Six Sigma and the Theory of Constraints to Achieve Breakthrough Performance - A Business Novel
- Narrated by: Linda Weber
- Length: 6 hrs and 4 mins
- Release date: 29-12-09
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£10.64 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Effective Board Member
- What Every Board Member Should Know
- By: Mr. Karl George MBE
- Narrated by: Hugh Trethowan
- Length: 7 hrs and 6 mins
- Unabridged
-
Overall10
-
Performance9
-
Story9
The Effective Board Member: What Every Board Member Should Know is a transformational tale of the journey to boardroom effectiveness. It combines Karl's (The Governor's) knowledge and experience both of governance in an international context and an initial study of human behavior. Using four of the 12 characters from the governance forum Zoo, The Governor's latest book consolidates his years of teaching on governance, strategy and leadership in an innovative way that is sure to engage experienced and new board members alike.
-
-
OK
- By Robin Lorence on 22-02-22
Preview -
The Effective Board Member
- What Every Board Member Should Know
- Narrated by: Hugh Trethowan
- Length: 7 hrs and 6 mins
- Release date: 25-10-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.38 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Neurodiversity and the Future of Work
- Embracing Cognitive Diversity for Innovation & Inclusion
- By: Clement Pereira
- Narrated by: Susan Ellenwood
- Length: 6 hrs
- Unabridged
-
Overall46
-
Performance46
-
Story46
In today’s evolving workforce, embracing Neurodiversity isn’t just about inclusion—it’s about unlocking innovation, creativity, and productivity. Participants will gain a deep understanding of neurodivergent conditions such as Autism, ADHD, Dyslexia, Dyspraxia, and more, while discovering how to foster environments where all employees can thrive. The audiobook moves beyond traditional awareness to actionable solutions, offering insights into inclusive hiring, workplace adaptations, and strengths-based approaches that maximize the potential of neurodivergent talent.
-
-
Inspires Meaningful Organizational Change
- By Juan L. Owens on 05-01-26
Preview -
Neurodiversity and the Future of Work
- Embracing Cognitive Diversity for Innovation & Inclusion
- Narrated by: Susan Ellenwood
- Length: 6 hrs
- Release date: 04-06-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Paul Norbury
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Unabridged
-
Overall2
-
Performance2
-
Story2
The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike. Today, even as Japan adapts to a rapidly changing world, its traditional culture and consensus-based philosophy have proved remarkably resilient. Culture Smart! Japan will broaden your perception and understanding of this complex, rich, and dynamic society.
Preview -
Japan - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: Charles Armstrong
- Length: 3 hrs and 12 mins
- Release date: 04-03-21
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£9.79 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Reframing Organizations (7th Edition)
- Artistry, Choice, and Leadership
- By: Lee G. Bolman, Terrence E. Deal
- Narrated by: Peter Lerman
- Length: 20 hrs and 44 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines, Bolman and Deal's four-frame model has continued to evolve since its conception more than 25 years ago. This new seventh edition will be updated to include additional coverage of cross-sector collaboration, generational differences, virtual environments, globalization, sustainability, and communication across cultures.
Preview -
Reframing Organizations (7th Edition)
- Artistry, Choice, and Leadership
- Narrated by: Peter Lerman
- Length: 20 hrs and 44 mins
- Release date: 12-10-21
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£19.74 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Don't Be Yourself
- Why Authenticity Is Overrated (and What to Do Instead)
- By: Tomas Chamorro-Premuzic
- Narrated by: Tim Fannon
- Length: 7 hrs and 30 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
For years, we've been told that authenticity is the key to success—that we should be true to ourselves, tune out others' opinions, and lead with unwavering genuineness. This feel-good message has spawned countless self-help books, leadership seminars, and viral social media posts. There's just one problem: science says it's wrong. Drawing on decades of research, renowned psychologist Tomas Chamorro-Premuzic reveals an uncomfortable truth: our obsession with authenticity is backfiring.
Preview -
Don't Be Yourself
- Why Authenticity Is Overrated (and What to Do Instead)
- Narrated by: Tim Fannon
- Length: 7 hrs and 30 mins
- Release date: 07-10-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£13.35 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Overwhelmed
- Work, Love, and Play When No One Has the Time
- By: Brigid Schulte
- Narrated by: Tavia Gilbert
- Length: 12 hrs and 4 mins
- Unabridged
-
Overall23
-
Performance16
-
Story17
Overwhelmed is a map of the stresses that have ripped our leisure to shreds, and a look at how to put the pieces back together. Schulte speaks to neuroscientists, sociologists, and hundreds of working parents to tease out the factors contributing to our collective sense of being overwhelmed, seeking insights, answers, and inspiration.
-
-
Interesting, but too long
- By Przemyslaw on 25-06-23
Preview -
Overwhelmed
- Work, Love, and Play When No One Has the Time
- Narrated by: Tavia Gilbert
- Length: 12 hrs and 4 mins
- Release date: 15-04-14
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£14.60 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Corporate Turnaround Artistry
- Fix Any Business in 100 Days
- By: Jeff Sands CTP
- Narrated by: Stephen Bowlby
- Length: 7 hrs and 53 mins
- Unabridged
-
Overall12
-
Performance11
-
Story11
Corporate Turnaround Artistry is a complete guide for entrepreneurial companies in times of financial distress - presenting effective strategies and proven methods to revive and rehabilitate your business. Uncertain economic times have significantly altered the financial resources available to struggling businesses. Narrowing margins and mounting internal and external pressure has taken their toll on many companies. Fortunately, most businesses can be repaired while maintaining their existing revenue structure.
-
-
The only turnaround management book you’ll ever need
- By JonathanYoung on 26-10-23
Preview -
Corporate Turnaround Artistry
- Fix Any Business in 100 Days
- Narrated by: Stephen Bowlby
- Length: 7 hrs and 53 mins
- Release date: 24-03-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.65 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- By: Catherine Garrod
- Narrated by: Catherine Garrod
- Length: 5 hrs and 52 mins
- Unabridged
-
Overall3
-
Performance3
-
Story3
Unless you’re consciously including people, you’re almost certainly unconsciously excluding people. Discover 99 decisions and 5 simple habits for creating more inclusive organisations, inside and out. Rather than top-down change initiatives involving huge teams, Catherine Garrod advocates for combining skill and will to guide people in their everyday thinking. Then developing reporting to create social accountability and track departmental progress.
-
-
Fantastic easy read
- By Mrs L Smith on 29-12-23
Preview -
Conscious Inclusion
- How to ‘Do’ EDI, One Decision at a Time
- Narrated by: Catherine Garrod
- Length: 5 hrs and 52 mins
- Release date: 15-08-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.23 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
You Will Own Nothing
- Your War with a New Financial World Order and How to Fight Back
- By: Carol Roth
- Narrated by: Chris Henry Coffey
- Length: 11 hrs
- Unabridged
-
Overall15
-
Performance14
-
Story14
The New York Times bestselling author and entrepreneur investigates what would happen if a new financial world order took hold, one in which global elites own everything and you own nothing—and yet you are somehow happy. When Carol Roth first heard that one of the World Economic Forum’s...
-
-
Disappointed..
- By Kristian on 03-07-25
Preview -
You Will Own Nothing
- Your War with a New Financial World Order and How to Fight Back
- Narrated by: Chris Henry Coffey
- Length: 11 hrs
- Release date: 18-07-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.20 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Knowledge-Creating Company
- How Japanese Companies Create the Dynamics of Innovation
- By: Hirotaka Takeuchi, Ikujiro Nonaka
- Narrated by: William Michael Redman
- Length: 11 hrs and 14 mins
- Unabridged
-
Overall4
-
Performance4
-
Story4
How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies.
Preview -
The Knowledge-Creating Company
- How Japanese Companies Create the Dynamics of Innovation
- Narrated by: William Michael Redman
- Length: 11 hrs and 14 mins
- Release date: 03-02-14
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£13.58 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Deliberate Calm
- How to Learn and Lead in a Volatile World
- By: Jacqueline Brassey, Aaron De Smet, Michiel Kruyt
- Narrated by: Samantha Desz
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
A trio of McKinsey & Company veterans draws from a unique combination of psychology, neuroscience, and consciousness practices plus a combined 50-plus years of international board room experience to offer a unique approach to learning and leading with awareness and intentional choice, even...
Preview -
Deliberate Calm
- How to Learn and Lead in a Volatile World
- Narrated by: Samantha Desz
- Length: 9 hrs and 10 mins
- Release date: 29-11-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£12.20 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Unlocking Leadership Mindtraps
- How to Thrive in Complexity
- By: Jennifer Garvey Berger
- Narrated by: Margaret Wakeley
- Length: 4 hrs and 7 mins
- Unabridged
-
Overall2
-
Performance2
-
Story2
Author and consultant Jennifer Garvey Berger has worked with all types of leaders, from top executives at Google to nonprofit directors who are trying to make a dent in social change. She hears a version of the same plea from every client in nearly every sector around the world: "I know that complexity and uncertainty are testing my instincts, but I don't know which to trust. Is there some way to know what to do when I can't know what's next?"
Preview -
Unlocking Leadership Mindtraps
- How to Thrive in Complexity
- Narrated by: Margaret Wakeley
- Length: 4 hrs and 7 mins
- Release date: 02-05-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.03 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
How the Best Leaders Lead
- Proven Secrets to Getting the Most Out of Yourself and Others
- By: Brian Tracy
- Narrated by: Brian Tracy
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall16
-
Performance5
-
Story5
As a savvy and motivated professional, you’re constantly on the lookout for high-impact leadership strategies to take your business to the next level and beyond—without bogging you down in abstract theories or exhaustive case studies. You need foolproof ways to lead your people to achieve outstanding results, even in challenging times. As legendary football coach Vince Lombardi said, it’s time to get “brilliant on the basics.”
Preview -
How the Best Leaders Lead
- Proven Secrets to Getting the Most Out of Yourself and Others
- Narrated by: Brian Tracy
- Length: 6 hrs and 5 mins
- Release date: 08-01-10
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.80 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Creativity, Inc. (The Expanded Edition)
- Overcoming the Unseen Forces That Stand in the Way of True Inspiration
- By: Ed Catmull, Amy Wallace
- Narrated by: Ed Catmull
- Length: 17 hrs and 24 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain...
Preview -
Creativity, Inc. (The Expanded Edition)
- Overcoming the Unseen Forces That Stand in the Way of True Inspiration
- Narrated by: Ed Catmull
- Length: 17 hrs and 24 mins
- Release date: 13-06-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£20.89 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Greatest Capitalist Who Ever Lived
- Tom Watson Jr. and the Epic Story of How IBM Created the Digital Age
- By: Ralph Watson McElvenny, Marc Wortman
- Length: 17 hrs and 18 mins
- Unabridged
-
Overall3
-
Performance3
-
Story3
“A compelling new biography… [The Greatest Capitalist Who Ever Lived] spins the Watsons into near-Shakespearean figures, as if ‘Succession’ were set in the era of ‘Mad Men’.” ―The New York Times Book Review Editors' Choice The enduring story of Thomas Watson Jr.—a figure...
-
-
Fascinating
- By Mr. S. Hindmarsh on 12-01-25
Preview -
The Greatest Capitalist Who Ever Lived
- Tom Watson Jr. and the Epic Story of How IBM Created the Digital Age
- Length: 17 hrs and 18 mins
- Release date: 24-10-23
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£21.76 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
The Art of People
- The 11 Simple People Skills That Will Get You Everything You Want
- By: Dave Kerpen
- Narrated by: Dave Kerpen
- Length: 5 hrs and 46 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
Brought to you by Penguin. What does it take to win success and influence? In a world where we are constantly connected, it's those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers...
Preview -
The Art of People
- The 11 Simple People Skills That Will Get You Everything You Want
- Narrated by: Dave Kerpen
- Length: 5 hrs and 46 mins
- Release date: 28-04-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£7.76 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Dominican Republic - Culture Smart!
- The Essential Guide to Customs & Culture
- By: Ginnie Bedggood, Ilana Benady
- Narrated by: David de Vries
- Length: 4 hrs and 20 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Don’t just see the sights―get to know the people. If you are looking for a country where everything works like clockwork, now might be a good time to turn back. If you can relax and go with the flow, however, you will experience a land diverse in environment, a rich and dynamic culture, and...
Preview -
Dominican Republic - Culture Smart!
- The Essential Guide to Customs & Culture
- Narrated by: David de Vries
- Series: Culture Smart!
- Length: 4 hrs and 20 mins
- Release date: 26-02-26
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£11.52 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-
-
-
Still Human
- How to Build Organizations Where Leaders and Teams Thrive with AI
- By: Bijal Choksi, Bonnie Davis
- Narrated by: Moxie LaBouche
- Length: 9 hrs and 6 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
What becomes possible when we combine the best of human strengths and AI at work? Still Human introduces a powerful framework for organizations committed to thriving in an AI-driven world, where success depends on more than new tools. As disruption accelerates, organizations need a new approach to leadership, a more intentional culture, and teams that stay engaged and connected. Built around seven essential Flourishing Factors and the three zones of human and AI collaboration, this book offers a clear roadmap for navigating one of the most profound shifts in modern work.
Preview -
Still Human
- How to Build Organizations Where Leaders and Teams Thrive with AI
- Narrated by: Moxie LaBouche
- Length: 9 hrs and 6 mins
- Release date: 01-05-26
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
£18.29 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
-