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Managing Knock Your Socks Off Service
- By: Chip R. Bell, Ron Zemke, David Zielinski, and others
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Unabridged
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Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their...
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Managing Knock Your Socks Off Service
- Narrated by: Sean Pratt
- Length: 7 hrs and 25 mins
- Release date: 14-01-08
- Language: English
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£13.14 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Generations at Work
- Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
- By: Ron Zemke, Bob Filipczak, Claire Raines
- Narrated by: Joe Geoffrey
- Length: 9 hrs and 36 mins
- Unabridged
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Annoyed with your workmates and flustered with your staff? Don't understand how they think, act, and communicate - especially the twentysomethings who ask questions all the time and want confirmation that they're doing great? All these difficult people may be nothing more than diverse...
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Generations at Work
- Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace
- Narrated by: Joe Geoffrey
- Length: 9 hrs and 36 mins
- Release date: 08-02-13
- Language: English
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£14.37 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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