Showing results by author "Jim Roche" in All Categories
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Fast Lane
- How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential
- By: Jim Roche
- Narrated by: Ken Seeraty
- Length: 3 hrs and 21 mins
- Unabridged
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Dealers aren't making as much profit from new and used vehicle sales as they used to. Variable margins and sales volumes are under growing pressure, and many dealers are looking to fixed operations for additional growth. Yet many dealers simply aren't ready or able to profitably and properly grow their service business. Many don't understand how much the expectations of today's service customers have changed. Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes.
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Fast Lane
- How to Accelerate Service Loyalty and Unlock Its Profit-Making Potential
- Narrated by: Ken Seeraty
- Length: 3 hrs and 21 mins
- Release date: 03-07-18
- Language: English
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